Collaboration is the key to success with independents — part one
posted by Megan Moyer A couple of years ago we authored a white paper that was sponsored by HDMA and CHPA about supply chain collaboration and how it could help all involved improve their success in independent pharmacy. As it relates to wholesalers, there were some recommended action items that I wanted to revisit. First […]
Carolina in my mind
posted by Dave Wendland If a major retail drug chain wants to enter a state with a strong pharmacy base without organically growing market share, the best way to achieve it is to acquire one of the area’s foremost regional drug chains. That’s precisely what happened as Kerr Drug struck a deal to become part […]
Interview with health coach and pharmacist Stacy Bennett — part one
by Jen Johnston Recently, I had the privilege of interviewing Stacy Bennett, RPh, CHHC of Health Coach Pharmacist to talk through how she is incorporating health coaching into her pharmacy practice. I hope this post will give you some ideas of how you can incorporate health coaching into your pharmacy practice, either by becoming a certified […]
I heart pharmacists!
by Jenny Kosek As a course of business, for the past thirty years HRG has conducted research with the independent pharmacies we serve with our merchandising and pricing services. I was lucky enough to participate in these calls, and after speaking with some half-dozen pharmacists who also serve as front-end managers, I would like to say: […]
Superhero status
by Dave Wendland You won’t find them in capes, leaping tall buildings, or catching bullets in mid-air, but these white-coated professionals are indeed healthcare superheroes. And I believe the role of the pharmacist in the United States is about to become more pronounced. Healthcare reform is dictating the need for front-line healthcare professionals to guide consumer […]
15 minutes or less
by Megan Moyer What is your greatest competitive advantage? We have great customer service. We know our patients and they are in and out within 5-10 minutes of arriving. That’s a question and response from our independent pharmacist survey that we conducted in fall of 2012 as part of our research into independent pharmacy shoppers. […]
Ye olde marketing is still good marketing
by Jenny Kosek Ever been to a Renaissance Faire? Every summer, I am among the fearless and dorky who don upholstery fabric and corsetry to enjoy a day of contrived historical fantasy at my local faire. One of the main attractions of any such festival is the many vendors who set up shop to sell […]
The Fresh Revolution
by Jenny Kosek Like so many communities, we have an omnipresent grocery chain in our area that, quite simply, everyone shops at. You know the one: the chain with an inescapable number of locations, the chain so ubiquitous that when people say, “I’m going to the grocery store,” there’s no question which grocery store they’re headed […]
No flu shots at your store? You can still build sales during flu season
0by Jenny Kosek Two-thirds of U.S. pharmacists have completed the 20 hour pharmacy-based immunization training offered by the American Pharmacist’s Association. Have you? All 50 states allow pharmacists who have completed this training to offer immunizations in their stores, positioning those pharmacies to attract consumers who seek convenient immunizations without the need to schedule doctor’s visits. […]
The Dollars and the Indies: Pt. 3
by Jenny Kosek Dollar stores are positioned either in areas underserved by supermarkets or drug stores, or in strip malls next to big box retailers to lure consumers to a faster, easier shopping experience. Where is your store? Chances are you’re in a small downtown or perhaps well away from busy retail areas in your community. […]