18. Delegate responsibility
By Mary Hart for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series Delegate responsibility responsibly! Have you used any of these excuses to NOT delegate work? I can do it better myself. I don’t know if I can trust her to do it. He isn’t qualified to do it. She doesn’t want any added responsibilities. […]
The professional pharmacist
By Dave Wendland Recent legislation enacted in California and the current movement within Washington, DC is moving the pharmacist closer and closer to becoming appropriately recognized as a “healthcare professional.” “But wait, Dave, everyone knows they are healthcare professionals. They are the most accessible, trusted, and well-educated among others that operate in the healthcare continuum.” […]
A new tool for your business
Posted by Megan Moyer I’m excited to direct your attention to a new e-book from Upsher-Smith Laboratories, Inc. that we authored, that offers ideas and actions you can take to boost your business. The e-book is titled “Community Pharmacy: Foundation for the Future,” and it is a 30-page guide to improving your marketing strategies and some of […]
Baby boomer women are a unique set of shoppers
by Jenny Kosek Baby boomer women aged 50+ own more than three fourths of our nation’s financial wealth. These women are the healthiest, wealthiest, and most active generation of women in history. They are an incredibly important market in the HBW/CPG space, contributing to 93% of all OTC sales. And they seem to love independents. Our […]
Looking back: top posts of 2013
Behind the Shelf is looking back on our most-viewed posts of 2013. Revisit your favorites, or discover our insights and observations for the first time. The Dollars and the Indies: Pt. 1 Mandatory mail order — indie pharmacy’s biggest front-end competitor Finding the local pharmacy Empty chairs and empty tables Connecting the dots Interview with health coach and […]
Some businesses just belong together
Posted by Jen Johnston Some businesses just belong together. When I was in my 20’s and more into the craft scene, I envisioned a group of retailers who would take over a space and create a destination location of independent shop owners that met virtually every need a crafter would have. So from sewing, to beading, […]
You conduit, you.
Posted by Dave Wendland Although difficult to predict given the rollout issues and ongoing debate around the Affordable Care Act (ACA), there are emerging opportunities afforded community pharmacy. In this post I will share four areas worth examination: 1) accessibility; 2) education; 3) coaching; and 4) medication compliance.
Collaboration is the key to success with independents — part two
Posted by Megan Moyer As I mentioned in my last post, a couple of years ago we authored a white paper that was sponsored by HDMA and CHPA about supply chain collaboration and how it could help all involved improve their success in independent pharmacy. I previously wrote about an action item for wholesalers from that […]
Interview with health coach and pharmacist Stacy Bennett — part two
by Jen Johnston This is part two of my interview with Stacy Bennett, RPh, CHHC of Health Coach Pharmacist, to talk through how she is incorporating health coaching into her pharmacy practice. I hope this post will give you some ideas of how you can incorporate health coaching into your own pharmacy practice, either by […]
New category? Debut at independents first.
by Megan Moyer Independent pharmacy is a unique retail channel that, outside of being a drug store, defies classification. Each independent is different. There is no global floor plan, product assortment, pricing model or marketing plan. Independent pharmacies have a flexibility that corporate stores don’t. That’s why they are a great trial ground for new […]