94. Stock products from local companies
By Julie Bonnell for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series With all the retail outlet choices available today, more and more consumers understand they can make a difference in their communities by shopping locally. They recognize that by shopping at local businesses, like your independent pharmacy, their dollars are more likely to […]
72. Ask a friend what you could do to improve
By Angela Pinkstaff for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series When it comes to the company I keep, like most people, I try to surround myself with friends who have far more talent than I do. Observing how they hone their work ethics, skill sets and perspectives is a constant source of […]
73. Plan Ahead
By Brittany Benson for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series I love to plan things out. My whole life I’ve enjoyed the intricate puzzle of how things fit together and how I can make it all happen. The problem is that when I combine all the ideas of things I want […]
13. Develop a customer profile
By Julie Bonnell for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series The better you know your customer the better you can customize your products and services to gain and retain business. Here is one easy way to gain insight into your customers: At the checkout, affix a large map of the community you […]
10. Independent Pharmacies and Energy-Efficient Light Bulbs
Your Future’s So Bright You Gotta Wear (Lamp) Shades By Tom Y. for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series So your independent pharmacy has done an amazing job of keeping your customers out of the dark by utilizing the best-in-industry merchandising and pricing intelligence – powered by HRG. Merchandising, pricing, and your customers […]
18. Delegate responsibility
By Mary Hart for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series Delegate responsibility responsibly! Have you used any of these excuses to NOT delegate work? I can do it better myself. I don’t know if I can trust her to do it. He isn’t qualified to do it. She doesn’t want any added responsibilities. […]