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11. Participate in smart buying programs

By Steve Choate for our  99 Ways to Make a Positive Difference in Your Pharmacy blog series Are you buying the right amount? Every day you are probably approached by someone wanting to sell you something for your store. How do you know how much to buy? Sometimes if the deal looks too good to be […]

67. Identify your most productive categories

By John Brandl for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Knowing which categories are the most productive in your store can make a powerful impact on customer satisfaction and profit potential. Do you know which categories are succeeding in your pharmacy? To find out which categories are the most […]

83. Develop an online presence

By Shawn Theesfeld for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Your pharmacy has a great website. You have an active social media presence. But how is your online presence doing? An online presence is a cohesive integration of your website and social media, and essentially is your store’s online personality. […]

59. Use promotional aisles to engineer store traffic

By Nelson R. for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series There’s an independent pharmacy in my neighborhood and their front-end is not laid out well. That sounds harsh, but as a professional in the industry, I’ve been in a lot of pharmacies, and while there may not necessarily be a magic […]

89. Become the vaccination center for your community

By Gail K. for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Since 2009, all fifty states have allowed pharmacists to administer select vaccines to patients. This sensible revision to healthcare policy continues to positively impact the communities served by independent pharmacies, and offer an ongoing opportunity for pharmacists to […]

44. Become active in your community

By Elizabeth R. for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series Build your business through community involvement Most people choose which businesses they want to support, and be supported by, based on how that place makes them feel on a personal level. This most definitely includes their pharmacy. Some respondents to our Independent […]

42. Visit with your wholesaler for new ideas

By Tom Boyer for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Every independent pharmacy has a relationship with a wholesaler. Think of your wholesaler as a vital partner in your success rather than just the company you order goods from. Wholesalers are regularly developing new programs and services to […]

5. Find out when your customers want to shop

By Barb G. for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series As much as having the right product assortment arranged to easily shop your departments and pricing items competitively helps with customer loyalty, so too does having convenient hours for your customers to shop. People are busier and busier, […]

85. Develop a while-you-wait program

By Dave Wendland for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Research from The Integer Group (May 2013) found that 30% of shoppers like to continue shopping while waiting for their prescriptions to be filled. So, this post offers some quick ideas on how to enable that within your […]

62. Get your windows professionally washed

By George Zagel for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Let’s explore some reasons why you should consider using a professional window cleaning service for your pharmacy. A Window Into Your World:Glass may be the first and last thing your customers will see on their visit to your […]